Guides
Step-by-step guides to verifying your identity, opening a store, listing products and joining Offers.
Identity verification is the first step to selling. A store cannot be opened until your KYC is approved.
Before you start
From your dashboard, go to KYC Verification. You only submit KYC once per account.
Provide your legal name exactly as it appears on your CNIC, your CNIC number and your date of birth.
Upload the front of your CNIC, the back of your CNIC and a selfie. Make sure all text is readable and nothing is cropped.
Our team reviews your submission. You'll get a notification when a decision is made.
Once approved you can open your store. If your KYC is rejected, the reason is shown on your KYC page so you know exactly what to correct.
With KYC approved, setting up a store takes a few minutes. Opening a store is free.
Before you start
Go to your dashboard and choose Open a Store. Each account can own one store.
Your store's main category decides which product categories you can list under, so pick the one that best matches what you sell.
Upload a logo and cover image, and add your business email, phone, address and city so buyers know who they are buying from.
Add the account your earnings will be paid into. JazzCash and Easypaisa accounts are checked for a valid mobile number format.
Your store is active as soon as it is created. Next, add your first product.
Products are stocked in a MarkitMall warehouse before they go on sale. Buyers only ever see items that are physically in stock and verified.
Before you start
Add the product name, a description of at least 20 characters, the brand and the product category. A seller SKU is generated for you automatically.
Set a price, or add colours and sizes — each colour gets one photo, and each size under it gets its own price. You can also sell in bulk with a minimum order quantity and cheaper prices for larger orders.
Enter the weight and dimensions, and choose whether delivery is free or charged to the buyer.
Upload up to 7 product images and an optional video (up to 300MB). You can select several images at once — they're cropped automatically.
From Warehouse in your dashboard, submit a stock shipment: choose a warehouse, enter the quantity, and add the courier name, tracking ID and a photo of the courier slip.
The warehouse receives and checks your stock. Once confirmed, your product appears in the store for buyers. If the shipment doesn't match, it's rejected with a reason.
Join an offer, share your referral link, and earn a reward based on how many people join through you. The more people you bring, the better the reward.
Before you start
Browse Offers. Each offer shows the rewards at every level — for example 1 referral → LED TV, 2 → mobile, 3 → laptop, 4 → bike — and how many main prizes are left.
Pay the exact entry fee to one of the listed merchants and upload a screenshot of your payment. If someone invited you, enter their referral code here.
The merchant checks your screenshot. Once approved, you're enrolled automatically and receive your own referral link.
Only people who join through your link — and whose payment is verified — count toward your total. People your referrals bring in count for them, not for you.
When you reach the offer's target (e.g. 4 referrals), you win the main prize straight away — while stock lasts.
The offer closes when the last main prize is claimed (or when an admin closes it). Everyone below the target then receives the reward for the level they reached.
Delivery charges
Charged by weight unless the seller offers free delivery: up to 0.5kg Rs 150, 1kg Rs 200, 2kg Rs 250, 5kg Rs 350, 10kg Rs 500.
Cancelling an order
Unpaid orders are cancelled automatically after 30 minutes.
Returns
Request a return within 7 days of delivery, from My Orders.
Cash on delivery
Available for orders shipped within Pakistan.
Still stuck? Our support team can help.