MarkitMall

Guides

How MarkitMall works

Step-by-step guides to verifying your identity, opening a store, listing products and joining Offers.

Selling? The guides are in the order you'll need them: KYC must be approved before you can open a store, and a store must exist before you can list products.

KYC verification

For Sellers

Identity verification is the first step to selling. A store cannot be opened until your KYC is approved.

Before you start

  • You are 18 years or older
  • A valid CNIC (format 12345-1234567-1)
  • Clear photos of the front and back of your CNIC
  • A selfie taken in good light
  1. 1

    Open KYC Verification

    NOT SUBMITTED

    From your dashboard, go to KYC Verification. You only submit KYC once per account.

  2. 2

    Enter your details

    Provide your legal name exactly as it appears on your CNIC, your CNIC number and your date of birth.

    • Legal name: 3 to 100 characters
    • Applicants under 18 are not accepted
  3. 3

    Upload your documents

    Upload the front of your CNIC, the back of your CNIC and a selfie. Make sure all text is readable and nothing is cropped.

  4. 4

    Wait for review

    PENDING

    Our team reviews your submission. You'll get a notification when a decision is made.

  5. 5

    Approved — or fix and resubmit

    APPROVED / REJECTED

    Once approved you can open your store. If your KYC is rejected, the reason is shown on your KYC page so you know exactly what to correct.

Your documents are used only to verify your identity and are visible only to our verification team.
Start KYC

Opening your store

For Sellers

With KYC approved, setting up a store takes a few minutes. Opening a store is free.

Before you start

  • Approved KYC
  • A store name and a short description
  • Your store category (e.g. Electronics, Fashion, Food)
  • A payout account — JazzCash, Easypaisa or a bank account
  1. 1

    Create your store

    Go to your dashboard and choose Open a Store. Each account can own one store.

    • Store name: 3 to 100 characters
  2. 2

    Choose your main category

    Your store's main category decides which product categories you can list under, so pick the one that best matches what you sell.

  3. 3

    Add branding and contact details

    Upload a logo and cover image, and add your business email, phone, address and city so buyers know who they are buying from.

  4. 4

    Set up payouts

    Add the account your earnings will be paid into. JazzCash and Easypaisa accounts are checked for a valid mobile number format.

  5. 5

    Your store is live

    ACTIVE

    Your store is active as soon as it is created. Next, add your first product.

Stores can be suspended or placed under review if they break our Terms — for example by listing prohibited items or failing to fulfil orders.
Open a store

Listing a product

For Sellers

Products are stocked in a MarkitMall warehouse before they go on sale. Buyers only ever see items that are physically in stock and verified.

Before you start

  • An active store
  • Clear product photos (they are cropped to a square)
  • The item's weight — it determines the delivery charge
  1. 1

    Basic info

    DRAFT

    Add the product name, a description of at least 20 characters, the brand and the product category. A seller SKU is generated for you automatically.

  2. 2

    Price & variants

    Set a price, or add colours and sizes — each colour gets one photo, and each size under it gets its own price. You can also sell in bulk with a minimum order quantity and cheaper prices for larger orders.

  3. 3

    Shipping

    Enter the weight and dimensions, and choose whether delivery is free or charged to the buyer.

  4. 4

    Media

    Upload up to 7 product images and an optional video (up to 300MB). You can select several images at once — they're cropped automatically.

  5. 5

    Send stock to the warehouse

    PENDING WAREHOUSE CONFIRM

    From Warehouse in your dashboard, submit a stock shipment: choose a warehouse, enter the quantity, and add the courier name, tracking ID and a photo of the courier slip.

    • Minimum 10 units per shipment
    • Variant products: at least 10 units of every variant
    • Bulk products: stock for at least 10 orders — e.g. a minimum order of 10 needs 100 units
  6. 6

    Warehouse check — your product goes live

    LIVE

    The warehouse receives and checks your stock. Once confirmed, your product appears in the store for buyers. If the shipment doesn't match, it's rejected with a reason.

Your earnings for an order are settled 7 days after it's delivered, which covers the buyer's return window.
Go to my products

EMM referral offers

For Everyone

Join an offer, share your referral link, and earn a reward based on how many people join through you. The more people you bring, the better the reward.

A walkthrough of joining an offer, from paying the merchant to sharing your link. Watch on YouTube

Before you start

  • A MarkitMall account
  • The offer's entry fee (shown on the offer)
  • A way to pay the merchant — bank transfer, JazzCash or Easypaisa
  1. 1

    Choose an offer

    Browse Offers. Each offer shows the rewards at every level — for example 1 referral → LED TV, 2 → mobile, 3 → laptop, 4 → bike — and how many main prizes are left.

  2. 2

    Pay the entry fee to a merchant

    Pay the exact entry fee to one of the listed merchants and upload a screenshot of your payment. If someone invited you, enter their referral code here.

    • The amount must match the entry fee exactly
    • You can only have one payment awaiting verification per offer
  3. 3

    Merchant verifies your payment

    PENDING → VERIFIED

    The merchant checks your screenshot. Once approved, you're enrolled automatically and receive your own referral link.

  4. 4

    Share your link

    Only people who join through your link — and whose payment is verified — count toward your total. People your referrals bring in count for them, not for you.

  5. 5

    Reach the target to win the main prize

    WON

    When you reach the offer's target (e.g. 4 referrals), you win the main prize straight away — while stock lasts.

  6. 6

    The offer closes — everyone else is rewarded

    COMPLETED

    The offer closes when the last main prize is claimed (or when an admin closes it). Everyone below the target then receives the reward for the level they reached.

If nobody joins through your link, you don't receive a reward, and the entry fee is not refunded.
Main prizes are limited. If the target is reached after the last one is gone, you receive the next reward level down instead.
Browse Offers

Buying on MarkitMall

Delivery charges

Charged by weight unless the seller offers free delivery: up to 0.5kg Rs 150, 1kg Rs 200, 2kg Rs 250, 5kg Rs 350, 10kg Rs 500.

Cancelling an order

Unpaid orders are cancelled automatically after 30 minutes.

Returns

Request a return within 7 days of delivery, from My Orders.

Cash on delivery

Available for orders shipped within Pakistan.

Still stuck? Our support team can help.